• 1117 Perimeter Center West Suite W212, Atlanta, GA 30338 404-607-8400
  • 1030 Riverwalk Parkway, Suite 104, Rock Hill, SC 29730 803-831-0263
  • 404-607-8400 & 803-831-0263



Q.  Are upfront fees required?

Yes, a retainer or upfront fees are required up before work is begun and payment in full is necessary before the work is completed.

Q.  How much will I be charged?

Our firm only accepts engagements if we believe we can be successful. After a consultation and clear understanding of your tax situation, we will make an estimate of fees.  However, we occasionally run into surprises that may require additional fees.

Q.  What services can I expect to be performed?

Prospective clients will be told what services will be performed and what to expect.  A written statement of services will be provided upon request.  While some services apply to all clients, other services are specific to the unique situation of that client.  We don’t use a cookie cutter approach to any of our clients.

Q.  How much is a consultation?

Our firm will only accept an engagement with a prospective client if we believe we can help.  It is impossible to know if we can help you without knowing specifics about your case.  This is why we offer a free 30 minute consultation with one of our tax experts. We prefer the consultation be face to face, but since geographic or time limitations often make this impractical, it is not unusual for the consultation to occur by phone.

Q.  Do you guarantee results?

We make no guarantees, because to do so would be disingenuous.  Only the IRS can reduce or remove penalties or determine what they believe are the taxpayer’s liabilities.  We know how to work with the IRS and what they typically need.  However, the IRS can be unpredictable.

Q.  Can you stop the IRS from garnishing my wages or placing levying my assets?

No, we cannot stop the IRS from taking action against you. Once they have done so, we have experienced significant success in getting them lifted, but only when the IRS believes you are cooperating. Generally, the tax payer must make a good faith effort to show the IRS they are complying with their demands to the best of their abilities.

Q.  Do I need a lawyer or a CPA?

If legal action is necessary, then the tax payer needs to hire an attorney.  More often than not, when a lien is levied it is because the tax payer has either 1) not filed a return, 2) filed a return incorrectly, or 3) filed a return and did not pay the amount of taxes owed.  A CPA is better trained in these areas.

Q.  Why do other Companies advertise that they can reduce your tax liability or make it go completely away?

If tax returns are not filed, the IRS may file an “SFR”, or a service filed return.  This typically consists of only income items that have already been reported to the IRS and does not include deductible items that would generally lower the tax payer’s liability.  When penalties and interest are included, the taxable liability can be very high.  By filing the taxes with all deductions, the tax liability is lowered, and sometimes significantly.

Q.  Will the IRS lift my penalties?

Sometimes they will, sometimes they won’t.  We often experience success, but unfortunately, sometimes the IRS will not budge.  It is usually based on the circumstances.

Q. What happens if I don’t file a return?

If a taxpayer does not file a return by the due date, a felony has been committed. The IRS generally has 3 years to audit a return and 10 years to collect the assessed tax.  The clock begins to tick once the return is filed.  If a return is not filed, the clock never begins and the taxpayer can be audited any time.